Independent authorized fiber retailer
Fiber in your area.
The top-rated fiber network, minus the runaround.
We're an independent authorized retailer. Give us your address and we'll tell you, in plain English, what you can get, the all-in monthly price, and every promo you qualify for. Then we book your install, and the same person stays your contact after.
- #1 in customer satisfaction among fiber providers, 4 years running (ACSI)1
- Upload as fast as download
- No data caps, no annual contract
Ratings refer to the fiber network we sell. Availability varies by address.
The 30-second test
Look at the second number.
Run any speed test right now. The first number is download. The second is upload, and on many cable plans it's a small fraction of the first.
That's why your screen-share freezes, your face goes blocky on video calls, and cloud backups run all night. On fiber, upload is as fast as download.
Try it with your numbers
Your upload is 7% of your download. On fiber, upload matches download.
Sending a 2 GB video: 13 min on your connection vs. 53 sec on symmetrical fiber at 300 Mbps.
Estimates ignore overhead and Wi-Fi conditions. Starting numbers are an example, not a measured plan.
What you get
Six things fiber does, in plain English.
Upload as fast as download.
Video calls don't freeze when you share your screen. Cloud backups finish overnight, not over a week.
No data caps.
Stream, game, work from home. Nobody's counting gigabytes or sending overage bills.
No annual contract.
Stay because it works, not because you're stuck.
Wi-Fi equipment included.
The gateway (modem and router in one) is included. We'll tell you if your plan adds extenders for the far bedroom.
Outage? A day's credit, automatically.3
If the network goes down, a full day's credit lands on your bill. You don't call and you don't argue.
Top-rated.1
The fiber network we sell has been rated #1 in customer satisfaction among fiber providers four years running.
Plans, speeds and equipment vary by address. We confirm yours before you agree to anything.
Why Iris instead of going direct
Same network. Same installers. Less runaround.
You get the same fiber network, the same installers and the same service either way, with the same current promotions offered direct. Here's what's different:
- 1
One person, start to finish.
You get a name and a number you can call or text. The same person handles your signup, checks in on install day, and is still there after.
- 2
Plain English.
We'll tell you which plan you actually need, including when that's not the fastest one.
- 3
Every promo you qualify for.
Promos change often. We check every current promotion against your address, including online-only offers, so you don't leave any on the table.
How it works
Four steps. One person.
- 01
Check your address
30 seconds
We confirm fiber is at your exact address. It isn't on every street, and we'll tell you plainly if it isn't on yours yet.
- 02
Get the plain-English rundown
By text or call
Speeds, the all-in monthly price and your promos, by text or by phone, whichever you prefer.
- 03
Pick your install date
Usually 1–5 days
We book it while we're talking. Most installs happen within 1–5 days. The technician brings the fiber all the way into your home.
- 04
We stick around
Same number
Questions a week later or a year later go to the same person, at the same number.
Proof, not promises
Don't take our word for it. Here's what independent studies say about the fiber network we sell.
J.D. Power 2026
Highest
customer satisfaction for wired internet in the West (5th year) and North Central (4th year).2
The fiber network we sell
Outage guarantee
1 day
of bill credit, automatically, if the network goes down. No call needed.3
The fiber network we sell
- 1. American Customer Satisfaction Index (ACSI) Telecommunications, Cell Phone, and Smartwatch Study 2026: the fiber network we sell ranked #1 in customer satisfaction among fiber internet service providers for the fourth consecutive year. ACSI 2026 study (PDF) · ACSI fiber ISP rankings
- 2. J.D. Power 2026 U.S. Residential Internet Service Provider Satisfaction Study (released Oct. 8, 2026), wired segment: the fiber network we sell ranked highest in the West region (5th consecutive year) and the North Central region (4th consecutive year), and #2 in the South. Rankings are regional. J.D. Power release via Business Wire
- 3. Service guarantee of the fiber network we sell (expanded Oct. 2026): a full day's bill credit is applied automatically for a qualifying fiber outage of 20 minutes or more. Terms, eligibility and exclusions are set by the provider; we'll share the current terms before you sign up. Outage-credit policies compared (CompareInternet)
- Ratings and guarantees belong to the network provider, not to Iris Fiber. ACSI and J.D. Power are trademarks of their respective owners and do not endorse Iris Fiber.
Plan guide
Which speed do you actually need?
Three questions. No upsell.
Your recommendation
Answer the three questions and we'll suggest a speed. Sometimes it's not the fastest one.
0 of 3 answered
Available speeds vary by address.
Fiber vocabulary, translated
You shouldn't need a glossary to buy internet.
- Mbps / Gig
- How much can move at once. 1 Gig = 1,000 Mbps.
- Symmetrical
- Upload as fast as download.
- Gateway
- The box that's your modem and router in one. It's included.
- ONT
- The small box where the fiber line enters your home. The technician installs it.
- Mesh / extenders
- Extra Wi-Fi points for big or multi-story homes.
- “Fiber-powered”
- Often means cable with fiber somewhere upstream. Real fiber comes all the way into your home.
FAQ
Straight answers.
Are you the internet company?
No. Iris Fiber is an independent retailer authorized to sell this fiber service. The network, installation and service come from the provider. We handle your signup and stay your point of contact.
Does it cost more to sign up through you?
No. You get the same current promotions offered direct, including online offers. We check every promotion you qualify for at your address and tell you the all-in monthly price before you agree to anything.
Is fiber available at my address?
Fiber is expanding fast, but it isn't on every street. Enter your address and we'll check. If it isn't there yet, we'll tell you plainly.
How fast is installation?
Most installs happen within 1–5 days. We book the date with you, and the technician brings the fiber all the way into your home.
Is there a contract or a data cap?
No annual contract and no data caps. The Wi-Fi gateway is included.
What if I need help after install?
Text your Iris Fiber rep at the same number. For outages and technical repairs, the provider's support team handles the fix, and we'll help you reach them.
Can I keep my TV and streaming apps?
Usually, yes. Fiber replaces your internet connection; your streaming apps don't change.
Will you spam me?
No. We text and call about your address and your order. Reply STOP at any time to opt out of texts.
Find out what fiber costs at your address, all-in, before you commit to anything.
One form, one person, a straight answer. Or skip the form:
TODO for Aaron: founder note placeholder
[2–3 sentences in Aaron's voice: why Iris Fiber exists, and that he wants people to have a real person when they switch internet.]